Tag Archives: social media

X1 Social Discovery Integration with Relativity Proves to Be Game Changing in Several High Stakes Matters

By John Patzakis

Social media is a critical source of relevant evidence in nearly every legal matter. However, most tools collect such evidence using print/screenshot methods that generate flat file images that cannot be effectively displayed and analyzed in review platforms. Law firms and other litigants faced a critical but previously unmet requirement for social media data to be displayed and reviewed in Relativity in its native format and parsed so that each individual Facebook post, Tweet or Instagram is displayed as a record in Relativity, with its own associated metadata, photos, indexed text and in-line comments. This allows for the individual Facebook or Instagram posts, Tweets, etc. to be searched, filtered, tagged, and reviewed at the post level, with all associated metadata and comments inline. This also enables the native Relativity AI analytics tools to be applied to this social media data, which is impossible when imported as mere flat file image screenshots. X1 has solved this critical challenge.

With Relativity and RelativityOne being the industry-leading review platform on the market, X1 sought to streamline the export process from X1 Social Discovery to Relativity to provide an efficient and scalable workflow for the abundant eDiscovery and investigations customer base. X1’s game changing social media and web-based data collection solution, X1 Social Discovery, offers the ability to collect and search data from popular social media platforms (including Facebook, Instagram, Twitter, YouTube), websites, and email utilizing a truly unique approach. X1 Social Discovery’s innovative Relativity integration has uniquely provided the ability collect social media and webpages in their native format at the object (post) level with associated metadata, photos, and in-line comments intact, allowing for individual import for review in RelativityOne as individual records. Social Discovery is the only eDiscovery solution today that enables Facebook, Instagram, Twitter, YouTube and other social media data to be displayed in Relativity at the post level, where each post is an individual record.

In contrast, the alternatives are web plug-in tools that generate flat file image PDFs as its final output. So, if there are 30 social media posts that are in a feed, a single monolithic image PDF will be generated as the collection output. These bulk screenshots are of very limited value as they are not collected in native format, retain no post-level metadata, and are not searchable (absent a secondary and inferior OCR process). This output is practically useless for a review platform (as the entire output is one object).

The X1 Social Discovery Relativity Integration has been successfully utilized throughout multiple organizations including large corporate legal departments, government agencies and law firms for evidentiary purposes within investigations and compliance related matters.

In a recent case that provides a great representative illustration, one of the Top 50 Law Firms in the U.S. was able to successfully use this integration in an employment class action to import over 20,000 Facebook Group posts and other social media items collected by X1 Social Discovery seamlessly into Relativity without any manual processing steps. During the review, they were able, thanks to X1 importing all items as native objects with preserved metadata, inline comments and extracted text, to search, filter and review all the social media items in Relativity. The attorneys and paralegals were able to quickly and easily view all the pieces of a particular post together giving them a comprehensive understanding of the social media content. This capability led to a successful outcome that would simply be impossible without X1 Social Discovery.

To see this critical and unique functionality in X1 Social Discovery v7, please watch our product tour on-demand. Alternatively, we would welcome the opportunity to brief you and your colleagues directly. Please contact us to speak with a member of the X1 Team.

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LTN: Social Media Evidence Even More Important than email and “Every Litigator” Needs to Address It

legaltech-news-thumbBrent Burney, a top eDiscovery tech writer of Legaltech News, recently penned a detailed product review of X1 Social Discovery after his extensive testing of the software. (Social Media: A Different Type of E-Discovery Collection, Legaltech News, September 2016). The verdict on X1 Social Discovery is glowing, but more on that in bit. Burney also provides very remarkable general commentary on how social media and other web-based evidence is essential for every litigation matter, noting that “email does not hold a flicker of a candle to what people post, state, admit and display in social media.” In emphasizing the critical importance of social media and other web-based evidence, Burney notes that addressing this evidentiary treasure trove is essential for all types and sizes of litigation matters.

Consistent to that point, there is a clear dramatic increase in legal and compliance cases involving social media evidence. Top global law firm Gibson Dunn recently reported that “the use of social media continues to proliferate in business and social contexts, and that its importance is increasing in litigation, the number of cases focusing on the discovery of social media continued to skyrocket.” Undoubtedly, this is  why Burney declares that “every litigator should include (X1 Social Discovery) in their technical tool belt,” and that X1 Social Discovery is “necessary for the smallest domestic issue all the way up to the largest civil litigation matter.” Burney bases his opinion on both the critical importance of social media evidence, and his verdict on the effectiveness of X1 Social Discovery, which he lauds as featuring an interface that “is impressive and logical” and providing “the ideal method” to address social media evidence for court purposes.

From a legal commentary standpoint, two relevant implications of the LTN article stand out. First, the article represents important peer review, publication and validation of X1 Social Discovery under the Daubert Standard, which includes those factors, among others, as a framework for judges to determine whether scientific or other technical evidence is admissible in federal court.

Secondly, this article reinforces the view of numerous legal experts and key Bar Association ethics opinions, asserting that a lawyer’s duty of competence requires addressing social media evidence. New Hampshire Bar Association’s oft cited ethics opinion states that lawyers “have a general duty to be aware of social media as a source of potentially useful information in litigation, to be competent to obtain that information directly or through an agent, and to know how to make effective use of that information in litigation.” The New York State Bar similarly weighed in noting that “A lawyer has a duty to understand the benefits and risks and ethical implications associated with social media, including its use as a … means to research and investigate matters.” And the America Bar Association recently published Comment [8] to Model Rule 1.1, which provides that a lawyer “should keep abreast of changes in the law and its practice, including the benefits and risks associated with relevant technology.”

The broader point in Burney’s article is that X1 Social Discovery is enabling technology that provides the requisite feasibility for law firms, consultants, and other practitioners to transition from just talking about social media discovery to establishing it as a standard practice.  With the right software, social media collections for eDiscovery matters and law enforcement investigations can be performed in a very scalable, efficient and highly accurate process. Instead of requiring hours to manually review and collect a public Facebook account, X1 Social Discovery can collect all the data in minutes into an instantly searchable and reviewable format.

So as with any form of digital investigation, feasibility (as well as professional competence) often depends on utilizing the right technology for the job.  As law firms, law enforcement, eDiscovery service providers and private investigators all work social discovery investigations into standard operating procedures, it is critical that best practices technology is incorporated to get the job done. This important LTN review is an emphatic punctuation of this necessity.

 

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