Zimmerman Trial Counsel Botches Social Media Evidence on National TV

If you are trial counsel presenting, for example, DNA or scientific accident reconstruction evidence, you would be sure to have a good command of such evidence. Not that a PhD in such subjects is required, but a competent understanding from at least a layman’s perspective would enable an effective direct or cross-examination. Nothing more than basic trial preparation.

Unfortunately, the prosecution in the Zimmerman trial did not meet this standard. Yesterday, while questioning key witness Jenna Lauer, prosecutor Bernie de la Rionda lugged his laptop up to the witness stand and clumsily poked around Lauer‘s Twitter account. He sought to paint Lauer as a Twitter follower of Robert Zimmerman, the defendant‘s brother, thus suggesting bias. Unfortunately, de la Rionda lacked a general command of how Twitter worked, including a basic understanding of a follower versus a followee on Twitter, and Lauer was able to get away with denying she was following Robert Zimmerman. (Video of this trial exchange here – at the 8:20 mark).

In truth, Lauer was in fact following Robert Zimmerman and, in an apparent recognition that she may have committed perjury, deleted her Twitter account shortly after her testimony. Below is a screenshot establishing who Lauer was following, obtained from the silent follow feature of X1 Social Discovery, which collected and preserved all tweets and other publically available account information only hours before Lauer deleted the account from Twitter. This evidence clearly reflects that George Zimmerman’s brother was in fact followed by the witness.

Click to enlarge image

Click to enlarge image

By now it should be obvious to every trial lawyer that utilizing best practice tools that not only collect and preserve this key social media evidence in a silent and defensible manner but also enable the presentation of such key social media evidence at trial — without having to share your laptop with the witness out of the view of the jury — is required. As attorney John Browning, a partner at Lewis Brisbois, pointed out earlier on this blog, any attorney who does not leverage the mountains of social media evidence available in nearly all cases may be violating their ethical duty of competence.

I don’t know what the local rules are for the Zimmerman courtroom, but the above screenshot from X1 Social Discovery would have made an effective visual. Evidence on social media accounts establishing that a party or witness has friended or is following a particular party is routinely used to establish bias establish connections to our knowledge of that person or subject matter. There are mountains of clues and subtle inferences that can be derived from such information with the right tools and requisite degree of understanding of social media, and the attorneys and investigators who have the competency to leverage this information gain the upper hand.

And as it turns out, social media evidence is relevant to the testimony of the two most important witnesses in the Zimmerman case thus far. Travon Martin’s friend and “star” prosecution witness Rachel Jeantel apparently deleted portions of her twitter account in the past few days to allegedly cover-up incriminating and off color tweets. The lesson here is that social media evidence is not only relevant to the direct parties to a litigation but also key witnesses as well as jurors.

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Filed under Best Practices, Case Law, Social Media Investigations

Amazon to Host Cloud Webinar on eDiscovery and Enterprise Search

Amazon Web Services2On June 27, Amazon Web Services (AWS) will be hosting a first of its kind webinar by a major cloud provider addressing the topics of eDiscovery and enterprise search.  Per AWS, the webinar will explore solutions that allow organizations to quickly search, identify and act upon distributed data, whether it resides within the enterprise or within the AWS cloud. Vikram Garlapati, an Amazon Web Service Solutions Architect, will lead off the discussion. This is the first time, to our knowledge, that Amazon will be publically addressing eDiscovery in the cloud and featuring a solution like X1 and also the first time they will be featuring a third party enterprise search solution to enable search within the IaaS cloud.

While SaaS hosting of eDiscovery services and some limited enterprise search capabilities by a vendor from their own servers is not new, this webinar will effectively be addressing a very different topic: deploying search solutions for eDiscovery and business productivity into an organizations’ public cloud instance where their data resides. This allows instant and lightning fast indexing, searching, and review of that data in place without having to first export that data out of its native cloud environment.

Also presenting will be LTech CIO Eric Klotzko.  LTech is a cloud systems integrator and AWS partner who is a major proponent of next-generation enterprise search and eDiscovery solutions that install and operate in virtual environments.  Eric will underscore the limitations of traditional enterprise search solutions that are hardware appliance-based or require an extensive manual on-site install process, thereby rendering such solutions as non-starters for deploying into and operating within virtualized cloud deployments.

This is a compelling, very timely topic that impacts the overall enablement and adoption of the cloud. As I blogged about previously, Federal Court Magistrate Judge Andrew Peck of the New York Southern District recently weighed in on public comments on eDiscovery in the cloud. Judge Peck noted that data stored in the cloud is considered accessible data under the Federal Rules of Civil Procedure (see, FRCP Rule 26(b)(2)(B)) and thus treated no differently by the courts in terms of eDiscovery preservation and production requirements as data stored within a traditional network. This brought the following cautionary tale about the costs associated with not having a systematic process for eDiscovery:

Judge Peck told the story of a Chief Information Security Officer who had authority over e-discovery within his multi-billion dollar company who, when told that the company could enjoy significant savings by moving to “the cloud”, questioned whether the cloud provider could accommodate their needs to adapt cloud storage with the organization’s e-discovery preservation requirements. The cloud provider  said it could but at such an increased cost that the company would enjoy no savings at all if it migrated to the cloud.

Having just visited Amazon Web Services headquarters office and meeting with several key senior managers, it is clear this issue is a priority for AWS. This is precisely the reason why we developed X1 Rapid Discovery, version 4. X1RD is a proven and now truly cloud-deployable eDiscovery and enterprise search solution enabling our customers to quickly identify, search, and collect distributed data wherever it resides in the Infrastructure as a Service (IaaS) cloud or within the enterprise.

As far as the major cloud providers, the ones who choose to solve this eDiscovery challenge (along with effective enterprise search) with best practices technology will not only drive significant managed services revenue but will enable a far more rapid adoption of cloud computing.

Please stay tuned for more exciting developments in this next frontier of eDiscovery and enterprise search.

A recording of the webinar is available here >

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Filed under eDiscovery & Compliance, Enterprise eDiscovery, IaaS, Virtualized Environment

X1 Rises Again

Computerworld logo

Earlier this month Robert Mitchell at Computerworld proclaimed that X1 had reemerged in the world of search with X1 Search 8, the new release of our flagship and industry-leading X1 desktop search. (See: X1 Rises Again with Desktop Search 8, Virtual Edition). I think Computerworld is spot on and aptly describes the response and success of X1 Search 8. X1S8 (or “8”) is major advancement of X1 Search.  As mentioned on our recent webinar showcasing X1S8, I wanted to thank our hundreds of thousands of loyal and longtime X1 customers, plus many of the new customers joining us in recent weeks since our highly successful launch of 8.

Overall the response has been tremendous! Since the May 7 release, we have seen shattered sales records coupled with very exciting feedback from our customers, new and old. Based upon the feedback, three improvements to X1S8 are particularly resonating. One is the new and streamlined interface that, combined with a faster and more responsive product, provides an enhanced and highly intuitive user experience. Second, our business users from enterprises large and small are very happy with the built-in and integrated SharePoint support (see video here). And finally, the unique support of virtual desktop infrastructure (VDI) demonstrates that X1 is once again a cutting edge technology that supports our customers’ current as well as future requirements.

X1 has always been a great solution. In July 2010, Network World declared the previous version of X1 to be the leader in its class, selecting X1 as its Clear Choice winner ahead of competitors such as the native Windows Outlook search and Google desktop search. Perhaps not coincidentally, after Network World anointed X1, Google shortly thereafter announced the end of life for its desktop search. Additionally, with Windows 8, Microsoft is apparently moving away from integrated desktop search as the latest Windows OS no longer features a federated search option.

What this means is that X1 not only has risen again, but has a clear lead in the field of search as 8 is a major upgrade to our award-winning previous version. This is particularly true given the virtualization capabilities of X1S8, which we will now be rolling out to many large enterprises that previously could not support any desktop search within their VDI environment. We believe that eventually desktops will be hosted in the cloud, which will require a cloud-based virtual desktop architecture, which X1 already and uniquely supports. So X1 is ready for the cloud when our customers are.

Recently X1 has enjoyed the support of a number of investors who have enabled us to double down on our support of current customers and the development of next generation search and eDiscovery solutions to support enterprises large and small. This includes our enterprise eDiscovery strategy, but it also means channeling additional resources into our core X1 desktop search technology. Look for more innovations to support our loyal customer base including new mobile support, and search of hybrid cloud. And if you haven’t yet seen X1 Search 8, please take it for a spin with a free trial available at this link.

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Filed under Desktop Search, Virtualized Environment

Next Generation Desktop Search for Law Firms and the Enterprise

We are taking a break from eDiscovery and investigations to discuss some big news in the world of X1 search. Today I am excited to announce that we launched a major upgrade to our popular desktop search software, X1 Search 8. In addition to a new, very sleek interface (see screen shot below), and a faster and more scalable index, X1 Search 8 (X1S8) features two distinct game-changers.

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Click to enlarge

First, X1S8 comes with a built-in SharePoint connector. SharePoint is proliferating throughout the enterprise, and X1S8 provides an outstanding search experience of SharePoint, which we believe is a vast improvement over native SharePoint Search. All search results are displayed in a single sortable view with a full-fidelity preview pane, in the same view as your local files an emails. The feedback from many enterprises is that X1 now has the best search of SharePoint in the business.

The second game-changer is that X1 Search 8 is fully compatible with desktop virtualization. Finding content is difficult enough on a traditional desktop, but the issue is compounded with the virtualized variety. There are many compelling benefits to desktop virtualization, but the architecture does not facilitate or even enable traditional desktop search solutions. X1 Search 8 provides search capabilities across physical, virtual and cloud environments with results returned in a single pane. X1 was specifically architected to uniquely and seamlessly operate in virtual desktop environments, including popular Citrix solutions XenApp and XenDesktop.

Here is a 2 minute video demo overview and another demo video specific to our integrated SharePoint search support.

At just $49.95 per seat, X1 Search 8 is a time-saving, intuitive tool that saves enterprises time and money. For more information, visit www.x1.com.

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Filed under Cloud Data, Enterprise eDiscovery, Virtualized Environment

SharePoint eDiscovery: Ten Times the Cost

Sharepoint no colorOur recent webinar on SharePoint eDiscovery challenges with eDiscovery Journals’ Greg Buckles featured a substantive and detailed discussion on the nuances, pitfalls and opportunities associated with eDiscovery of data from SharePoint sites. This topic is very timely as the majority of enterprises are deploying the Microsoft platform at an accelerated rate, with the solution reaching $1 billion in sales faster than any other Microsoft product in history. As SharePoint enables enterprises to consolidate file shares, Intranet sites, internal message boards and wikis, project management, collaboration and more into a single platform, it provides significant operational efficiencies as well as eDiscovery challenges. The vast majority of current SharePoint deployments are versions 2007 or 2010, and neither have meaningful internal eDiscovery or even export features.

Greg Buckles is a well-known eDiscovery expert with a strong command of technical issues concerning data collection from SharePoint sites. In his presentation, he addressed the particular challenge of preserving data from SharePoint in a targeted matter and in context. According to Buckles, current eDiscovery practices involve mass raw data exports from the platform, instead of a preferable practice of review and early case assessment in place to enable a far more efficient and targeted collection of only potentially relevant information. Bulk exports from SharePoint contain a mass of unstructured data that is out of context with no easy way to associate files, document lists, metadata fields and the many other native data types and fields. As a result, the data must be sorted out on the back-end in time-consuming and highly manual eDiscovery processing and review efforts.  Buckles reports that he routinely sees tenfold increases eDiscovery processing and review costs because of these challenges.

A full video recording of the webinar can be accessed here.

Another key SharePoint eDiscovery challenge involves its deployment architecture. By their nature, typical SharePoint deployments are de-centralized as the solution is geared toward supporting individual departments and “teams” as opposed to forcing data centralization to a single and large data center. Appliance-based eDiscovery solutions or remote collections do not work as it may take weeks if not months to copy a multi-terabyte SharePoint site over a network connection and a large corporation may have several dozens of SharePoint silos to collect from.  Manual collection efforts, which are geared toward mass “data dumps,” are as mentioned very costly and inefficient.

Instead, what is needed is a solution such as X1 Rapid Discovery can quickly and remotely install and operate within the same local network domain to enable localized search, review and early case assessment in place. X1 Rapid Discovery’s full content indexing and preview of native SharePoint document libraries and lists, as well as it robust search, document filters, intuitive review interface, uniquely enables targeted and contextual search, preservation and export of SharePoint evidence in its native format. In fact we believe it is the only solution available that enables true in-place early case assessment and eDiscovery review of SharePoint sites, including iterative search, tagging and full fidelity preview in place, without the requirement to first export all of the data out of the Platform.

To learn more, sign on to the recorded webinar or please contact us at info@x1discovery.com for a further briefing to learn how to save your organization or your clients tens of thousands of dollars on litigation costs associated with SharePoint.

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Filed under Best Practices, eDiscovery & Compliance, Enterprise eDiscovery, Information Management