Tag Archives: PII

Why Most eDiscovery Tools and Online Archiving Offerings Are Terrible for Information Governance

By John Patzakis and Chas Meier

Many organizations assume that information governance initiatives—such as data privacy audits, purging ROT (Redundant, Obsolete, or Trivial) data, merger and acquisition-driven data separation, or data breach impact assessments—can be effectively addressed using eDiscovery tools or online archiving platforms. After all, eDiscovery solutions excel at identifying and searching through large volumes of unstructured data in high-stakes, reactive legal scenarios.

However, there is a critical distinction between eDiscovery and information governance workflows that organizations must understand when selecting the right solution. eDiscovery typically involves copying large volumes of data at multiple stages and continually moving that data upstream, eventually into third-party cloud platforms for processing and hosting. In contrast, duplicating and moving massive data sets is often the last thing you want to do in information governance projects, which are typically large-scale, enterprise-wide initiatives.

In fact, here are five major reasons why most eDiscovery tools and online archiving solutions are terrible for information governance. These tools:

  1. Dramatically Increase Risk
    Consider a scenario where an organization suffers a data breach and must assess 100 terabytes of data to identify compromised PII and determine reporting obligations. Most eDiscovery tools require a full copy of this data to be made and uploaded into a third-party environment—doubling the volume of sensitive material and compounding the risk. Instead of helping, this kind of mass data duplication exacerbates the compliance and privacy risks that governance initiatives aim to reduce. In fact, such inefficient data duplication directly conflicts with GDPR principles, which require data minimalization and proportionality.
  2. Are Exorbitantly Expensive
    Information governance is not a small, tactical effort—it is a broad, enterprise-wide initiative. At X1, we rarely see governance projects involving less than 50 terabytes of data. Using traditional eDiscovery pricing models, even with volume-based discounts, these projects can quickly rack up tens of millions of dollars in costs due to unnecessary processing, storage, and hosting workflows designed for litigation—not governance.
  3. Can’t Meet Time Constraints
    Copying, transferring, uploading, and indexing 100 terabytes of data into a third-party cloud platform can easily take six months or more, even in an ideal scenario. That timeline is incompatible with the urgent nature of most information governance use cases, such as data breach impact assessments or M&A-related audits. Worse yet, by the time the data has been copied and indexed, it will likely already be stale—undermining the integrity of the project from the outset.
  4. Create Remediation Roadblocks
    Suppose you incur the costs and risk to copy and upload a full data set in an external review platform and successfully identify sensitive or outdated data for remediation. Now what? You are merely working with copies of the data. The originals remain distributed across Microsoft 365, file servers, laptops, and other locations. Trying to trace back and manually remediate live data sources is costly, disruptive, and error-prone—defeating the very efficiency goals of the governance project.
  5. Do not Support Microsoft 365 Effectively
    Many so-called “governance” tools are simply rebranded email archiving systems that rely on bulk copying data out of Microsoft 365. Not only is this approach expensive and inefficient, but it also creates serious technical and compliance risks. Microsoft 365 does not support mass data exports at scale without significant friction, and errors are common—as illustrated in FTC v. Match Group, No. 3:19-CV-2281-K, 2025 WL 46024 (N.D. Tex. Jan. 7, 2025). In that case, Microsoft Purview exports into an archival system failed, resulting in court-imposed discovery sanctions. If a solution does not support index-in-place capabilities—allowing analysis directly upon the native data—it is simply not viable for modern information governance needs.

A Different Approach is Required
Information governance requires agility, precision, and a fundamentally different approach than traditional eDiscovery processes. Organizations must be wary of legacy eDiscovery tools and outdated archiving platforms masquerading as governance solutions.

X1 Enterprise was purpose-built to address the challenges and inefficiencies that plague traditional eDiscovery tools and archiving platforms when applied to information governance. At the core of the X1 Enterprise Platform is its patented micro-indexing architecture, which enables organizations to search, analyze, and act on data in place, without needing to first copy, move, or centralize it.

This index-in-place capability means X1 can connect directly to endpoints, file shares, Microsoft 365, and other enterprise data sources to perform fast, scalable, and highly targeted data sweeps and analysis—without duplicating the data or exposing it to unnecessary risk. Whether you are performing a data privacy audit, a breach impact assessment, or an M&A data separation project, you can run real-time searches across tens of terabytes and thousands of custodians—with results returned in minutes, not months, and the data remediation performed in-place.

By eliminating the need for data movement, X1 avoids the five major pitfalls of legacy tools:
Risk: No mass duplication of data, reducing exposure and aligning with GDPR and other regulatory requirements.
Cost: No massive ingestion or hosting fees—X1 dramatically lowers total project costs by working directly with live data.
Time: Deploy and execute governance initiatives in a fraction of the time required by traditional methods.
Remediation: Act directly on live data—flag it, move it, delete it, or apply tags—in the original source locations.
Microsoft 365 Compatibility: X1 integrates natively with Microsoft 365 and other systems without requiring cumbersome exports or expensive additional licensing and services, enabling robust, reliable governance at enterprise scale. Simply put, we believe X1 provides the best available support for M365 data sources.

In short, X1 Enterprise offers a faster, safer, and far more cost-effective way to execute complex information governance projects—turning what used to be massive, reactive, months-long efforts into streamlined, proactive, and strategic workflows.

Learn more about how X1 Enterprise can streamline your next information governance project. Schedule a demo today at sales@x1.com or visit www.x1.com/solutions/x1-enterprise-platform.

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Filed under Best Practices, CaCPA, Cloud Data, Corporations, ECA, eDiscovery, eDiscovery & Compliance, Enterprise eDiscovery, ESI, GDPR, Information Governance, law firm, m365, Preservation & Collection, Records Management

Index and Search In-Place Workflows Are Essential for Information Governance

By John Patzakis and Charles Meier

Information Governance

Accurate pre-collection data insight is a game-changing capability that enables organizations and their legal teams to determine the scope, volume, and content of electronic information before the very disruptive and expensive step of collecting the data. This insight is enabled through distributed index and search in-place technology.

A true distributed index and search in-place capability for unstructured data requires a software-based indexing technology be deployed directly onto fileservers, laptops, or in the cloud to address Microsoft 365 and other cloud-based data sources. This indexing occurs where the data sources reside without requiring a bulk transfer of the data to a central location. Once indexed, searches can be performed in seconds, supporting complex Boolean operators, metadata filters and regular expressions. Searches can be iterated and refined without limitation, which is critical for large data sets.

While our previous blog post addressed the critical importance of this capability in eDiscovery matters, it is equally essential in information governance projects such as PII audits, the purging of redundant, obsolete or trivial (ROT) data, and due diligence and data separation efforts in support of corporate mergers and acquisitions. Many X1 customers have recently employed our indexing in-place technology on such projects with remarkable success.

Incredibly, many of these customers also received alternative proposals that leverage traditional eDiscovery workflows presenting much higher estimated costs and much longer durations. Traditional eDiscovery workflows mandate broad and manual data collection, copying and migration efforts, large scale data processing, and loading the data into a different platform for review and analysis. There are three fundamental reasons why this “traditional approach” is fatally flawed for information governance projects.

  1. Prohibitive Cost and Risk. The data scope of information governance projects involves terabytes and sometimes petabytes of data. Mass collection, copying and migration of these data sets with manual hand-offs for later analysis in a centralized location is extremely expensive, disruptive, and time consuming. Also, mass duplication and egress of enterprise data under control to execute ROT, PII, data separation or other due diligence projects is completely antithetical to their very purpose.
  2. The “Now What?” Problem. Let’s assume an organization has decided to incur the enormous cost, disruption and risk associated with the mass copying, migration, and centralization of unstructured data, and after loading the data into a review process, a key subset of documents and emails are finally identified for purging or other remedial action. Now what? You are merely working with copies! The live “original” emails and documents are in M365, email accounts, file servers or on laptops. It is possible to manually retrace and remediate, but that process is expensive and disruptive.
  3. Instant Staleness. Finally, a mass copying and migration effort often requiring several weeks to complete, is immediately stale once eventually completed as the live data in its original location has inevitably changed.

X1 solves these challenges though our proprietary and patented distributed index and search in-place technology that enables scale by bringing true distributed indexing in-place to laptops, file shares, M365 and other cloud sources. X1 Enterprise Collect significantly streamlines information governance workflows by identifying and allowing for the remediation of targeted data in-place, thereby eliminating the need for expensive and cumbersome data duplication and migration.

For a demonstration of the X1 Enterprise Collect Platform, contact us at sales@x1.com. For more details on this innovative solution, please visit www.x1.com/x1-enterprise-collect-platform.

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Filed under Cloud Data, compliance, Corporations, eDiscovery, eDiscovery & Compliance, Enterprise eDiscovery, ESI, Information Governance, law firm, Preservation & Collection